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Do brands beat boutiques?


BT Financial chief executive Rob Coombe thinks more consolidation is on the cards in the fin planning sector as customers and staff seek sanctuary in large organisations.

As part of a wider shake-up of the wealth management industry, Coombe predicts that over the next one to three years, boutique financial planners will suffer as a result of the financial crisis.

He tells The Australian: "During periods of uncertainty, people will gravitate towards known and trusted brands. In bull markets, it doesn't matter, but in economic downturns, when things get tougher, the better brand names will do better."

If people prefer getting financial guidance from large firms, smaller agencies will look to merge, or be taken over, because their revenue from funds-under-advice will fall, according to Coombe, who adds that BT will be on the acquisition trail itself.

Is Coombe correct? Is it really the beginning of the end for boutiques?

Sarah Wapling, a practice leader at Link Recruitment, says there has been a notable increase in the number of enquiries from financial planning businesses about selling their practices.

“Whilst the stockmarket was running at record highs, and financial planning revenues were also at high levels, not many principals would consider selling. However, with significantly depleted revenues, practices who were holding off succession planning are now open for discussions on selling.”

Kasturi Pathak, a recruitment consultant at Reed Banking and Finance, says some small firms prefer to merge with each other. “Mergers are happening between the one or two-man-bands. Jobs are created by this because the new company will have better resources to hire paraplanners and new business advisors.”

And Pathak thinks more boutiques are currently looking to join dealer groups, rather than being taken over completely by a large institution. “This retains most of their independence but means they have an established brand name to take advantage of. They’re not sacrificing much autonomy, but they’re getting a better foundation,” she adds.

Despite his forecast of industry consolidation, Coombe remains upbeat on overall employment opportunities in fin planning, predicting “unprecedented demand” for their services over the next decade.

Wapling comments: “I think that, as the public becomes more aware of financial planning and its benefits, there will be an increasing demand for financial planners. But I’m not so sure about ‘unprecedented’ because the industry is still trying to make itself a credible profession and there is the occasional group whose behaviour brings down the industry.”

In the meantime, senior financial planners, with established clients, are in demand. “The most roles that we have available for financial planners at the moment do involve them being able to move their client base. During the golden days, to find a financial planner with a movable base was almost an impossibility,” says Wapling.

And experienced planners at boutiques might find it increasingly temping to jump ship. Wapling explains: “With decreased revenues, these financial planners are looking to take shelter within larger practices so they don’t have to pay expenses such as rent, salaries, etc.”

COMMENTS

bloom_jasper,  Fri 08 May 09

I disagree with Rob Coombe that Australian investors will stick to trusted brand. I take it that "Trusted Brand" by definition in this industry is the big brands.

Whether you are a large company or a boutique you will go through the new risk regulatory reforms, which is around the corner.

Consolidation is more likely to happen because of the cost involve in setting up and maintaining new operational risk compliance and definitely not because investors trust the big players more. If boutique financial planning will join the big players it is because protecting the practice from business risk becomes too costly.

In fact the biggest offenders of lack of risk disclosures are the large financial planning group. There is also conflict of interest from them because they manufacture their own financial product and there is a huge probability of distributing this outside the merits of performance and risk quality of the financial product not to mention cost effectiveness.

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bloom_jasper,  Fri 08 May 09

Also please stop using "trusted brand name" because this word died when the financial crisis started. What will influence the investors decision going forward is “TRANSPARENCY and RISK DISCLOSURE”, “BUSINESS ETHICS”, and “FEE FOR ADVISE”, and “VALUE ADD and CAPITAL PRESERVATION”.

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bloom_jasper,  Fri 08 May 09

So word of advice to Rob Coombe this is the time he should be contemplating if he brought along good people with him during his journey at BT Financial Group to date. Words move fast in the garpevine. He seems to let go of the good people in the past and was left with dead woods.

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Frank, Private Banking / Wealth Management,  Sat 09 May 09

Investment banking division should not sell there toxic assets (banks balance sheet exposure) to their retail banking division. This is when conflict of interest is critical in the areas of protecting public investor interest. A good example of this is IB within the bank selling wholesale structured products to private banking division and retail financial planning business.

This is why private banking and financial planning business is best runned outside the big banks.

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Sarah, Research,  Sat 09 May 09

Investors do not care about brand names anymore. You will get their confidence back if they see regulators are already putting in place appropriate safety nets for them.

Investors will start investing back if they see regulatory visibility and policing.

Press releases on risk compliance across banks, asset managers, and manufacturing producers is the best way to regain confidence from investors.

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Robert, Private Banking / Wealth Management,  Sat 09 May 09

There are products that were promoted to us by BT and Colonial First State account managers and BDM's that posted risk in our portfolio. These risks were not mentioned to us by the BDM's and account manager, which we believe a sign of incompetence.

Can these big distribution/asset managers hire BDM's and national account managers with investment and financial market work experience? We believe these types of people can discuss with us market risk better. We do not rely on relationship alone in making our decisions. It looks like there are a lot of incompetent BDM's and account mangers in BT and CFS for the last 3 years.

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